What Leak Detective does
We locate water leaks that can't be seen. That covers water lines under concrete slabs, pipes inside walls and ceilings, the buried service line between the meter and the house, drain and sewer lines, swimming pools and spas, and irrigation systems. The work is done with meter readings, pressure testing, acoustic listening equipment, thermal imaging, pipe tracing, tracer gas, camera inspection, and dye testing, chosen according to the pipe and the surface involved.
The services we provide in Tucson are:
- Slab leak detection for hot and cold lines under the foundation
- Underground water line leak detection between the meter and the house
- Hot water pipe leak detection
- Wall leak detection and ceiling leak detection
- Bathroom leak detection for showers, tubs, and toilets
- Drain leak detection and sewer line leak detection
- Thermal imaging leak detection
- Pool and spa leak detection
- Irrigation and drip system leak detection
- High water bill leak checks that start at the meter
Why we only detect leaks and don't repair them
Leak detection and leak repair are different trades with different equipment. Keeping to detection has 2 practical benefits for the people who hire us.
The finding is independent. A company that both finds and fixes leaks earns more when the repair is larger.
We earn the same whether the answer is a pinhole, a failed toilet part, or no leak at all. When we say a line has one leak and the rest tested sound, there's no sale riding on it.
You keep control of the repair. With the leak located and marked, you can get quotes from more than one plumber or pool company for the same clearly defined job. You can also compare repair options, such as a spot repair against a reroute, on equal terms.
This also means we're direct about limits. If a leak can't be confirmed, or a mark is less certain than we would like because of the pipe material or floor covering, we tell you that and explain why.
Who we work for
We take residential and commercial jobs. That covers homeowners, businesses and commercial property owners, landlords, property managers, and owners who live out of town and need a clear account of what is wrong with a property they can't visit. Plumbers and pool companies sometimes need a leak located before they can quote a repair, and we do that work as well.
Where we work
Leak Detective is based at 1190 E Pennsylvania St, Tucson, AZ 85714. We're a mobile service: we come to the property, and we serve Tucson and the neighborhoods around it.
That includes the historic districts near downtown such as Armory Park, central neighborhoods such as Sam Hughes, southeast-side communities such as Rita Ranch, hillside properties in the Catalina Foothills, and acreage in Tanque Verde. If you're elsewhere in the Tucson area, call and ask.
How we approach each job
- Measure first. Before looking for a leak, we confirm at the meter that water is being lost and how fast.
- Narrow it down. Valves are closed in sequence to find which system is leaking: house, yard line, irrigation, or pool.
- Pinpoint and confirm. The leak is located with the method that suits the pipe, then checked with a second method.
- Mark and explain. You get a marked location and a plain explanation: which line, what material, roughly how deep, and how confident we are.
- Hand over. You take that to whichever repair company you choose.
What you can expect from us
- You speak with Leak Detective directly when you call. We're the company that does the work.
- We give you a price for your situation before the visit, based on what you describe.
- We ask before making any inspection opening.
- We tell you when the problem is something simple that doesn't need us.
- We don't recommend a specific repair company or take referral fees for repairs.
For a fuller picture of the methods we use and how a visit runs, see our main page on leak detection in Tucson. To set up a visit, go to the contact page or call (520) 680-0231.
Questions about working with Leak Detective
Is Leak Detective a plumbing company?
No. We're a leak detection company. We locate leaks and don't carry out plumbing, pool, or irrigation repairs.
Can you recommend someone to fix the leak?
We keep detection separate from repair, so we don't steer you to a particular company. We can tell you what type of contractor the repair needs and what to ask for when you get quotes.
How long has Leak Detective been finding leaks?
We have more than 5 years of leak detection experience.
Do you work with insurance claims?
We can explain our findings clearly so you have specific information for your insurer. Whether detection or damage is covered depends on your policy, so check with your insurer.