Who we are
Leak Detective is a leak detection company at 1190 E Pennsylvania St, Tucson, AZ 85714. You can reach us at (520) 680-0231.
In this policy, "we" and "us" mean Leak Detective, and "the site" means leakdetectiontucsonaz.com.
What this website collects
Very little. The site has no contact forms, no user accounts, no comment sections, and no online payments. You can read every page without giving us any personal information.
- Analytics and advertising trackers. We don't run any on this site.
- Cookies. We don't set cookies of our own. Our hosting provider may set a strictly necessary cookie to protect the site from automated abuse.
- Server logs. The site is hosted on Cloudflare. Like any web host, Cloudflare processes technical data when your browser requests a page: your IP address, browser type, the page requested, and the time. This is used to deliver the site and keep it secure. We don't use it to identify individual visitors.
What we collect when you call us
The site's call buttons open your phone's dialer. When you call, we see your phone number, and we ask for the details we need to help:
- Your name and phone number.
- The property address and nearest cross streets.
- What you've noticed, and details about the property such as its age and whether it has a pool or irrigation system.
- Whether you own or rent, and who can authorize the visit.
If you book a visit, we also keep a record of the work: what we tested, what we found, and what you paid.
How we use your information
- To answer your questions and give you a price.
- To schedule and carry out leak detection at your property.
- To explain our findings to you, and to anyone you ask us to speak with, such as your plumber, property manager, or insurer.
- To keep business, tax, and legal records.
We don't sell your personal information. We don't share it for other companies' marketing.
When we share information
We share your information only in these cases:
- At your request. For example, when you ask us to send findings to a repair company or an insurer.
- With service providers that help us run the business, such as phone, bookkeeping, and payment services. They may use it only to provide that service to us.
- When the law requires it, or to protect our legal rights.
How long we keep it
We keep job records for as long as we need them for business, tax, and legal purposes. If you call and don't book, we don't need to keep your details, and you can ask us to delete them.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Call (520) 680-0231 or write to us at the address above. We may need to keep some records where the law requires it.
Children
This site is for adults who own, rent, or manage property. We don't knowingly collect information from children under 13.
Changes to this policy
If we change how we handle information, for example by adding a contact form or website analytics, we'll update this page and the effective date at the top.