About this website
This site is run by Leak Detective, 1190 E Pennsylvania St, Tucson, AZ 85714. It describes our leak detection services and gives general information about water leaks in Tucson properties.
The information here is general
The articles, checklists, and step-by-step tests on this site are general guidance. They can't account for the condition of your property, and they don't replace an on-site inspection.
If you follow any of the do-it-yourself checks, such as reading your water meter or closing a shutoff valve, you do so at your own risk. If you aren't sure a step is safe, don't do it. Call a qualified professional.
If water is near electrical equipment, a ceiling is sagging, or you have any safety concern, treat it as an emergency. Call 911 if anyone is in danger.
Local and third-party information
Some pages describe the policies of other organizations, including Tucson Water and Pima County. We wrote those sections with care, but those organizations set their own rules and change them. Check with them directly before relying on what you read here.
Our services and pricing
This site doesn't list prices, and nothing on it is a quote or an offer. We give you a price by phone based on what you describe. The price, scope, and timing of any job are agreed with you when you book.
Leak Detective locates leaks. We don't carry out plumbing, pool, irrigation, roofing, or drying repairs. Any repair is done by a contractor you choose, and that contractor is responsible for their own work.
Leak detection narrows a leak to a location using the methods described on this site. Results depend on pipe material, depth, surface coverings, and site conditions. We tell you how confident we are in each finding.
Photos and illustrations
Photos marked "Stock photo" are illustrations. They don't show our staff, our equipment, or jobs we've done. Diagrams are simplified and aren't to scale.
Ownership of content
The text, design, diagrams, and the Leak Detective name and logo belong to Leak Detective. You may view and print pages for your own use. Please don't copy or republish them without our written permission.
No warranty
We work to keep this site accurate and available, but we provide it "as is." We don't promise that it's free of errors, always up to date, or always online.
Limit of liability
To the extent the law allows, Leak Detective isn't liable for loss or damage that results from using this website or relying on its general information. This doesn't limit any rights you have under a service agreement with us, or any liability that can't be limited by law.
Governing law
These terms are governed by the laws of the State of Arizona. Any dispute about this website will be handled in the courts located in Pima County, Arizona.
Changes to these terms
We may update these terms. The effective date at the top shows when they last changed. Your privacy is covered separately in our privacy policy.
Contact
Call (520) 680-0231 or write to Leak Detective, 1190 E Pennsylvania St, Tucson, AZ 85714.