Contact Leak Detective in Tucson, AZ

Call Leak Detective

We take enquiries by phone so we can ask the questions that decide what kind of search you need. A 2-minute conversation usually tells us whether the leak is likely under the slab, in the yard, in the pool, or at a fixture you can fix yourself.

Ask about current availability when you call. If water is actively damaging your home, shut off the main valve before you do anything else, then call.

What to have ready when you call

• The property address and nearest cross streets.
• What you have noticed. A high bill, a warm floor, a stain, wet ground, a pool level that keeps dropping, or the sound of water.
• The meter test result. Does the meter move with everything off? Does it still move with the house valve closed?
• What is on the property. Pool, spa, irrigation system, evaporative cooler, water softener, guest house, well.
• The age of the home, roughly, and anything you know about past leaks or replumbing.
• Whether you own or rent. For a rental, the owner or property manager needs to approve the visit.

If you haven't done a meter test, the steps are on our main Tucson leak detection page. It takes about half an hour and makes the call much more useful.

What happens after you contact us

1. We talk through the problem. We ask about the symptoms, the meter, and the property.
2. We tell you which service fits. For example slab leak detection, pool leak detection, or a high water bill leak check. If it sounds like something that doesn't need leak detection, we say so.
3. We give you a price for your situation and explain what could change it once we're on site.
4. We agree a time for the visit and tell you how to prepare, such as leaving the water on or filling the pool.
5. We come out and locate the leak. We confirm the loss, isolate the system, pinpoint the spot, mark it, and explain what we found.
6. You arrange the repair with the plumber, pool company, or irrigation contractor you choose. Leak Detective doesn't make repairs.

Where we provide leak detection

We work across Tucson, including Sam Hughes, Armory Park, Rita Ranch, the Catalina Foothills, and Tanque Verde. If your neighborhood isn't on that list, call with your cross streets and we'll tell you whether we cover it.

If water is causing damage right now

1. Close the main house valve. It's usually where the water line enters the house, often near the front hose bib.
2. If that doesn't stop the flow, shut off at the meter box, or call Tucson Water to have the meter turned off.
3. If water is near outlets, lights, or the electrical panel, switch off the breaker for that area if you can reach it safely.
4. Stay out from under any ceiling that's sagging.
5. Call us at (520) 680-0231. With the water off, the damage stops and the leak can still be located.